Category Archives: AI Insights

If your business isn't visible in AI search, then you're missing out on bookings

It sounds alarmist, but the reality is a growing number of travellers are now turning to AI tools to research and plan their trips - so if you aren't being recommended by AI platforms then you don't even get a look in for those bookings.

AI Search is no longer niche - it should form part of your overall SEO strategy. That's why we have put together an eBook all about AI Search - to help you understand what AI Search is, and how to give your business more chance of being visible to these platforms.

"In the US, 56% of travellers used AI for planning, booking or in-destination assistance for at least one trip in the past 12 months (March 2026), and it’s a fast growing trend - up from 43% in the...

Reddit has been described as “the front page of the internet.” In reality, it’s something far more valuable for tourism operators. It’s the world’s largest, unfiltered travel advice forum. And increasingly, it’s influencing what AI tools recommend to your potential customers.

In our article, What do Wikipedia and Reddit have in common?, we explored how community-driven platforms are increasingly shaping what shows up in AI search results. Now it’s time to zoom in on one of them - let’s talk about Reddit.

What Makes Reddit Different?

Reddit isn’t like Instagram or Facebook. It isn’t polished, it isn’t curated, and it definitely isn’t brand-first. It’s organised into communities called subreddits, such...

They’re probably not in your 2026 marketing plan. But they should be.

While most tourism businesses focus on websites, SEO, social and paid ads, two of the most influential platforms shaping AI-generated answers are Wikipedia and Reddit.

And as travellers increasingly ask ChatGPT, Gemini and other AI tools where to go and who to book with, these platforms are quietly influencing the results.

Welcome to the era of Generative Engine Optimisation (GEO).

Wikipedia Builds Credibility

Wikipedia is widely considered one of the most trusted data sources used by large language models. It provides structured, referenced information that AI tools rely on to define and validate businesses.

A strong Wikipedia presence helps AI understand:

• Who you are
• What type of...

Everyone knows the basics of SEO: use keywords, write great content, get backlinks, keep your site speedy. But what about the less obvious stuff? Those subtle signals that can give your website a quiet nudge up the rankings while your competitors are still obsessing over meta tags and blog lengths?

Here’s a look at a few clever, lesser-known SEO 'hidden secrets' you might not have thought of, the kind that layer nicely on top of your existing efforts and can make a real difference to your digital visibility.

1. Reply to Google Reviews with Purpose

One of our clients recently asked if adding keywords into their Google review replies helps with SEO, and the short answer is yes, a little!

While Google doesn’t directly score the text in replies the way it does for your...

Definition of a Search Engine

As AI and social media has evolved, “search engine” no longer just means Google. The definition of a search engine is now about how travellers find trust, inspiration, and the confidence to book. Whether that’s through a 30-second TikTok, a Google AI summary, or an AI chat conversation that builds their itinerary - search has become more conversational and human.

Today, “search” happens everywhere. And for tourism businesses, that means you need to know where your potential guests are looking. Let's have a look at where they are searching, and the typical behaviour of different generations.

Google’s Not Gone But It's Evolving

Google still dominates much of the discovery and booking process, but how people use it has evolved. With AI...

The way people find information online is changing, and your content needs to adapt with it. AI-powered search tools like ChatGPT, Google’s AI Overviews, Gemini, and Perplexity are new ways for travellers to help them research travel options. Instead of scrolling through a list of links, they’re asking questions and getting neatly packaged answers, often before they’ve even seen your website. Check out more on this in our article about the Evolution of Content.

So what does this mean for your business? It means your digitial content has to work in new ways to be picked up by AI. Fortunately, the foundations are the same as good SEO, and allows you to think more like a human!

Here are 8 content tips that gets noticed in the age of AI search.

1. Answer Questions...