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Author Archives:

Nurturing the Traveller Journey from Researching to Booking

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If you've read about the 5 stages of travel, you will know that most travellers will progress through 5 stages in their journey from dreaming about travel through to sharing their travel experiences:

  1. Dreaming
  2. Planning/Researching
  3. Booking
  4. Experiencing
  5. Sharing

82% of people’s time is spent within the researching stage!

Within the 5 stages of travel, the planning/researching stage is where CMO of Uberflip Randy Frisch says people spend the most time trying to find out about:

  • the location they are looking to visit
  • what to do while they’re there
  • how they will get around
  • where they will stay
  • what the must do’s are, and
  • what are other people saying about the activity, accommodation, or transport options

With the majority of this time spent...

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Pinterest Image Pin Sizes

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Our team loves Pinterest as a platform for our tourism clients to inspire and attract potential customers! Pinterest is the social platform where 498 million people go for inspiration each month, and most of which are women (more than 60%), who are also key decision-makers for holiday planning!

Harnessing Pinterest can really make an impact on driving awareness of your business and leading people on a journey to book with you!

For your convenience we have provided the Pinterest recommended image sizes for your profile, feed and ads. 

Pinterest Profile Page

  • Profile picture: 165 x 165 pixels
  • Profile cover photo: 800 x 450 pixels

Pinterest Feed

Pinterest Image Pin

  • Recommended image size: 1000 x 1500 pixels
  • Aspect ratio: 2:3
  • Accepted file types: JPEG...

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5 Ways Effective Branding Will Boost Your Bookings

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Operating a tourism business can be extremely competitive! Standing out is key to attracting visitors and driving bookings. While offering exceptional services and experiences is crucial, effective branding can often be the differentiating factor that sets your business apart. In this article, we'll explore five ways in which investing in strong branding can significantly boost your bookings and ultimately lead to business growth.


1. Establishes Trust and Credibility

Building a recognisable and trustworthy brand is essential for gaining the confidence of potential guests. A strong brand identity communicates professionalism, reliability, and consistency, all of which are vital for instilling trust in your target audience. When travellers feel confident in your brand, they...

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Tomahawk to Lead Rebranding Strategy for Tonga Tourism Authority

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In a significant move to revitalise Tonga's tourism sector, the Tonga Tourism Authority (TTA), with support from the Market Development Facility (MDF), an Australian and New Zealand Government-funded programme, has announced its partnership with international tourism marketing agency Tomahawk to spearhead the rebranding of Tonga Tourism. 

The initiative signifies a transformative step towards enhancing global awareness of Tonga as a destination and increasing the economic impact of tourism. 

"We saw an opportunity to rebrand Tonga Tourism and set it apart from other Pacific Island Countries" shared Teisa Tupou, Marketing Manager of TTA. "This comprehensive rebranding exercise, steered by Tomahawk’s expertise, is not just about aesthetics but about embedding a destination...

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TikTok Video Post Sizes

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Tourism businesses should be on TikTok! The video footage and stories you can share are perfect for this platform with highly visual content that will inspire travellers! Gone are the days of needing to produce and direct professional style promo videos for social media - simply use a smart phone to gather footage and images, use the TikTok built in editors to add music, captions, text overlays and more!

All you need is a content plan to keep it going and use your team on the job to create the content! The main thing to remember with TikTok is to keep videos vertical for mobile (not the traditional horizontal format) 

TikTok Profile Page

Profile Picture

  • Picture pixel size: 200 x 200 pixels 
  • Aspect ratio 1:1
  • Accepted file types: JPG, JPEG, PNG
  • Maximum file size:...

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How to Recognise Email Scams

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Email and internet scams are becoming incredibly sophisticated to fool people in to believing their requests are authentic. From expertly replicating banking emails and login screens, to impersonating people and organisations like Booking.com that might request payments from you. 

Being able to recognise email and internet scams is crucial for protecting yourself and your information online.

Here are some key tips to help you keep safe:

Check the sender's email address

Verify the sender's email address carefully. Scammers often use email addresses that mimic legitimate organisations but may have slight variations or misspellings. This is the first thing you should check and often these easiest way to identify it as a scam email.

Look for generic greetings

Be...

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